You are able to send communications—email messages or SMS text—to a Group. To do so, you must first create a SmartSegment of that Group. 

How to Use 

  • Create the Group and add records as desired
  • Once a Group is created, then create a SmartSegment of that Group. When creating the SmartSegment, set the Column and Operator fields as follows:
  • For Value, select the search button to lookup the name of the Group.

  • From here, you can select  Options to interact with the SmartSegment as desired.